Faysal Bank Online Redemption Program Pakistan first and only online redemption program

The Challenge:

Faysal Bank strongly values its esteemed Credit Card customers and was looking to revolutionize the redemption of the loyalty points earned on its Credit Cards. They wished for a solution that would relieve their customers from the hassle of online catalogues and offer freedom.

The Solution:

AG developed an exciting Online Redemption Program exclusively for Faysal Bank Credit Card holders. Unlike traditional redemption of points-based rewards using a catalogue and calling the bank helpline to redeem points on a product; AG made this process much more convenient and exciting for Faysal Bank Customers by opening the doors of 1600 brand partner outlets for redemption of Faysal Bank Credit Card points. Incepted in 2005, this program runs seamlessly today and is highly valued by Faysal Bank

Key Highlights:

  • Pakistan first and only online redemption program
  • Customers can instantaneously redeem points at any of the 1600 participating merchant outlets spread across Pakistan
  • No restriction of choosing a product from a limited brand and catalogue